Privacy Policy

Last updated: 28/10/2025

1. Introduction

This Privacy Policy explains how Fred van Leeuwen Photo | Film (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website www.fredvanleeuwen.co.uk (“the Site”), make a purchase, or otherwise interact with our services.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Site, you consent to the collection and use of your information as described in this Policy.

2. Data Controller

The data controller responsible for your personal data is:

Fred van Leeuwen Photo | Film
Email: info@fredvanleeuwen.co.uk
Website: www.fredvanleeuwen.co.uk

3. Information We Collect

We may collect and process the following categories of personal information:

3.1 Information You Provide Directly

  • Name, email address, postal address, and phone number

  • Payment and billing information (processed securely via third-party payment providers)

  • Account details if you register or subscribe

  • Messages, enquiries, or feedback submitted through contact forms or email

3.2 Information Collected Automatically

When you use the Site, we may automatically collect:

  • IP address, browser type, and device information

  • Information about your interactions with the Site (e.g. pages visited, time spent, referring website)

  • Cookies and similar tracking technologies (see Section 8)

4. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding purchases, support, or enquiries

  • To manage and improve the Site, products, and services

  • To send marketing emails or newsletters (only if you have opted in)

  • To comply with legal or regulatory obligations

We will not use your personal data for purposes incompatible with those described above without your consent.

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contractual necessity: to fulfil our obligations when you purchase a product or service.

  • Legitimate interests: to operate and improve our business, communicate with customers, and prevent fraud.

  • Consent: when you subscribe to newsletters or marketing communications.

  • Legal obligation: when required by law or regulation.

6. Sharing Your Information

We do not sell, rent, or trade personal data.

We may share your data with trusted third parties for legitimate business purposes, including:

  • Payment processors (e.g. Stripe, PayPal) to securely handle transactions

  • Delivery services to dispatch physical products

  • Website hosting and analytics providers to maintain and improve Site performance

  • Professional advisors (e.g. accountants or legal counsel) where necessary

All third parties are required to handle your information securely and in compliance with UK data protection laws.

7. International Transfers

Your personal data may be transferred outside the United Kingdom if necessary for processing by third-party service providers (e.g. cloud hosting).
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent data protection measures, to protect your information.

8. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, analyse traffic, and support essential functionality such as the shopping cart.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.

A full Cookie Policy is available on our website for further details.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Fulfilling orders and maintaining transaction records

  • Complying with legal and tax obligations

  • Resolving disputes and enforcing agreements

Once no longer needed, data will be securely deleted or anonymised.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to access – to request a copy of the information we hold about you

  • Right to rectification – to request correction of inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”) – to request deletion of your data where legally applicable

  • Right to restrict processing – to limit how your data is used

  • Right to data portability – to request transfer of your data to another controller

  • Right to object – to object to processing based on legitimate interests or direct marketing

  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact info@fredvanleeuwen.co.uk. We will respond within one month of receiving your request.

11. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, loss, misuse, or disclosure.

However, no online transmission or storage system is entirely secure. You acknowledge that you use the Site and provide personal data at your own risk.

12. Email Marketing

If you subscribe to our mailing list, we may send you emails about new content, products, or updates.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

13. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. You are encouraged to review the privacy policies of any third-party websites you visit.

14. Children’s Privacy

Our Site and services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with the “Last updated” date revised accordingly.
Continued use of the Site after such updates constitutes your acceptance of the revised policy.

16. Contact Information

If you have questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact:

Fred van Leeuwen Photo | Film
Contact Page
Website: www.fredvanleeuwen.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk.